Mark Lane Plymouth Driving Instructors Terms & Conditions
TERMS AND CONDITIONS:
All trainees must be in possession of a signed provisional driving licence on commencement of training, and must satisfy the eyesight requirement.
INSURANCE: Fees include trainees cover for insurance liability claims whilst driving the schools vehicle,providing the trainee is duly licensed to drive and is accompanied by or under instruction of the instructor.
PAYMENTS: The school reserves the right to charge for any training NOT CANCELLED at least 48 HOURS BEFORE the date booked. Payment for training MUST be made in ADVANCE. By signing the contract, you are bound by it. Courses must be completed, or, unless there is a legitimate reason, there will be no refund. Prepayments are refundable at the discretion of the management, on production of an official receipt, and any previous block bookings or late cancellation will be charged at the full rate of £42 per hour.
Any Learning Material Withheld Or Returned Used will be Charged at The full Recommended Retail Price.(RRP.)
Offers where the Theory Test or Practical Test are Included MUST BE USED WITH THIS SCHOOL and with Lessons Paid in Advance. These Tests are NOT REFUNDABLE in ANY EVENT of Early Termination of Training.
BLOCK BOOKING INSTALLMENT ARRANGEMENTS:
The Total Pre-Arranged Agreement Must be Paid in Full By the End of the Hours Used, and within a 6 month period from date of payment.
CANCELLATION OF BOOKED LESSONS:
At least 48 HOURS notice must be given by you or your instructor if there is a need to to cancel or arrange a lesson booking. Failure to give this notice will result in a valid claim for an equivalent value of compensation. If after 2 Weeks, any late payment due, will incur a 25% weekly charge.
OFFICIAL DRIVING TESTS: The school reserves the right to withhold training vehicles for the driving test if, in the instructors opinion, the trainee does not meet the required standard. The test fee will be forfeited if ten clear days notice is not given. This does not include weekends, bank holidays, the day of cancellation or the day of the test.
The Instructor will provide sufficient notice for the client to make alternative arrangements if they wish to continue with the test appointment.
APPOINTMENTS: Students are responsible for turning up on time. The Instructor will wait 10 minutes and a text reminder will be sent. Failure to respond and the lesson will be forfeited. Whilst every care will be taken to ensure that that receive the training at the requested time and with the instructor as booked, all bookings are made on the understanding that the school is not responsible for the postponement of training due to adverse weather conditions, mechanical breakdown of equipment, absence or sickness of staff or any other cause beyond our control. Neither can the school be responsible for driving tests appointments postponed by the Driving & Vehicle Standards Agency.
No monetary refunds will be made for cancelled lessons. Refunds will be given by way of lesson vouchers or lesson credits
Naturally every endeavour is made to to safeguard the personal property of any trainee, but I point out that the school accepts no liability whatsoever for jewellery, cash, clothing, mobile phones or any other property left in the training vehicle or on their premises, unless the loss is caused by our own negligence.